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Privacy Policy

Enlightors LLC ("Enlightors" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website enlightors.com or smm.enlightors.com including all related webpages (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. Terms not defined in this policy are defined in the Terms of Use.

1.    What Information Do We Collect and How Do We Collect It?
 
We collect both personal and non-personal information from and about website visitors. Personal information may include your name, e-mail address, mailing address, phone number or credit card information. Non-personal information is information that is about you but individually does not identify you, such as information about your internet connection, the equipment you use to access our Website, and usage details.
 We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, connect your website or blog to our Website or the Enlightors services, or otherwise when you directly provide it to us. We also collect information automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.

 

2.    What Do We Use Your Information For?

2.1    Any of the information we collect from you may be used in one of the following ways:
2.1.1 To present our website and its contents to you
2.1.2 To provide you with information, products or services that you request from us
2.1.3 To personalize your experience (your information helps us to better respond to your individual needs)
2.1.4 To improve our Website (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
2.1.5 To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
2.1.6 To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, or to otherwise protect our rights or those of third parties
2.1.7 To comply with applicable laws, regulations, and legal process
2.1.8 To process transactions
2.1.9 To administer a contest, promotion, survey or other site feature
2.1.10 To provide you with notices about your [account/subscription], including expiration and renewal notices.
2.1.11 To send periodic emails
 2.1.12    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

2.2    Personal Information Collected from Connected Social Media Accounts

 
2.2.1    Facebook
 your Enlightors Social Marketing Management account, in which case we will access certain information from Facebook regarding your account. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens, sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Enlightors to provide you with the Service you expect and will not be shared with any third parties.

2.2.2    Instagram
 Enlightors may allow you to connect a Facebook page or profile to Enlightors may allow you to connect an Instagram profile to your Enlightors Social Marketing Management account, in which case we will access certain information from Instagram regarding your account. In particular, we may collect profile image, display name, username/profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Enlightors to provide you with the Service you expect and will not be shared with any third parties.

2.2.3    Twitter
 Enlightors may allow you to connect a Twitter profile to your Enlightors Social Marketing Management account, in which case we will access certain information from Twitter regarding your account. In particular, we may collect profile image, display name, username/profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, retweets, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Enlightors to provide you with the Service you expect and will not be shared with any third parties.


 
2.2.4    Pinterest
 Enlightors may allow you to connect a Pinterest page or profile to your Enlightors Social Marketing Management account, in which case we will access certain information from Pinterest regarding your account. In particular, we may collect profile image, display name, username/profile ID, access tokens, sent posts, and profile boards. This includes the content of your post and engagement data (such as click rates, likes, re-shares, re-pins, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Enlightors to provide you with the Service you expect and will not be shared with any third parties.

2.2.5    LinkedIn
Enlightors may allow you to connect a LinkedIn profile to your Enlightors Social Marketing Management account, in which case we will access certain information from LinkedIn regarding your account. In particular,
 we may collect profile image, display name, username/profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Enlightors to provide you with the Service you expect and will not be shared with any third parties.

 

3.   How Do We Protect Your Information?
 
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
 Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain confidential. We are not liable for the illegal acts of third parties such as criminal hackers.

 

4.   Do We Use Cookies?
 
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
 We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


 
5.   Do We Disclose Any Information To Outside Parties?
 
We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with:

5.1 Enlightors Support Team
We share and give access to personal information to our employees and agents in the course of operating our businesses. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail.

5.2 Social Media Platforms
Our primary purpose for using information is to publish your content on social platforms, allow you to track metrics for analytical purposes, and engage with customers through public replies and conversations (direct messages or “DMs”). We may allow you to link your account on Enlightors with an account on a third party social network platform, such as Facebook, Instagram or Twitter and to transfer your information to and from the applicable third-party platform. Once you share your content to a social media platform, its use will be governed by that platform’s privacy policy.

5.3 Service Providers
We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.

5.4 Compliance with Laws and Law Enforcement
Enlightors cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for the legal process (including subpoenas), to protect the property and rights of Enlightors or a third party, to protect Enlightors against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law.

5.5 Business Transfers
Enlightors may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or in the event of insolvency or bankruptcy. You will have the opportunity to opt-out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
 Enlightors may share personal information with a successor if all or part of our business is sold, merged, dissolved, acquired, or in a similar transaction, or in the event of a corporate reorganization. We will maintain data integrity and security through technical and business due to diligence and as required by Iraq, U.S. and EU GDPR regulations.

5.6 Other Third Parties
 We may share Personal Information with our headquarters and affiliates, and business partners to whom it is reasonably necessary or desirable for us to disclose your data for the purposes described in this Privacy Policy. We may also make certain non-Personal Information available to third parties for various purposes, including for business or marketing purposes or to assist third parties in understanding our users’ interest, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and functionality available through the Service.

 

6.   Reviewing Your Information
 
If you have an account with us, then you may log on to your account to view the certain personal information we have regarding you, and in certain cases, you may revise this information. View the “Sign In” or similar page for this capability. If you are concerned about information beyond what appears on your account page, please contact us as described below.

 

7.   Third-Party Links
 
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

8.   Online Privacy Policy Only
 
This online privacy policy applies only to information collected through our website and not to information collected offline.

 

9.   Terms and Conditions
 
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website here.

 

10.   Your Consent
 
By using our site, you consent to our online privacy policy.

 

11.   Changes To Our Privacy Policy
 
If we decide to change our privacy policy, we will post those changes on this page. We encourage you to periodically check back and review this policy so that you always will know our current privacy practices.

 

12.   Children’s Information
 
We do not intentionally collect any personal information from children under the age of eighteen (18) through this website. This website is not directed towards children under eighteen (18). If you believe that we have collected personal information from a child under the age of eighteen (18) through this website, please contact us.

 

13.   Contacting Us
 
If there are any questions regarding this privacy policy you may contact us using the information below.

Enlightors LLC
100m MRF 5D
Third Floor, Flat #7
info@enlightors.com
 +964 751 888 9977